Page d'aide et FAQ pour Read in 2 Languages

Bienvenue sur la page d'aide de Read in 2 Languages ! Vous y trouverez des conseils et des réponses aux questions fréquemment posées pour tirer le meilleur parti de notre plateforme.

Select your role to quickly jump to the relevant help section

School Accounts (Owners)

How to Register for a School Account

Step 1: Open your browser and go to ri2l.org.

Step 2: On the top navigation bar, click Sign Up.

Step 3: On the sign-up screen, select School at the top.

Step 4: Fill in your information:

  • Personal information: Full name, username, and preferred email address (this does not have to be your school-issued email).
  • School information: School name

Step 5: Review and agree to the Terms and Conditions.

Step 6: Click Apply.

Step 7: Check the inbox of the email address you provided. You will receive a confirmation email from CALEC Ri2L containing a temporary password.

Note: Your account comes with a 30-days free trial.

Comment se connecter pour la première fois

Step 1: Open your browser and go to ri2l.org.

Step 2: On the top navigation bar, click Log In.

Step 3: Enter your registered email address and the temporary password sent to your inbox.

  • We recommend changing this password immediately to something more secure.
  • Optional: Check the Remember me box if you would like your browser to keep you logged in.

Step 4: Click Log In.

Step 5: Once logged in, you will automatically land on the Classrooms tab. Use the top navigation bar to explore other platform features.

How to Subscribe to a School Plan

Step 1: Log in to Ri2L.

Step 2: Navigate to the School tab.

Step 3: help. In the School membership section, click Purchase Plan.

Step 4: You will be redirected to the payment page. Enter your payment details.

  • Optional: Check the Save my information for faster checkout box to remember your payment details.

Step 5: Click the blue Pay and Subscribe button at the bottom of the page.

  • A confirmation message will appear on screen once your subscription is successful.
How to Manage Your Plan

Step 1: Log in to Ri2L.

Step 2: Navigate to the School tab in the top navigation bar.

Step 3: Under the School Membership section, click Manage Plan. On this screen, you can:

  • Cancel your subscription
  • Edit your payment method and billing information
  • View your invoice history

Step 4: To cancel your subscription, click the Cancel Subscription button on the right side of the screen.

Step 5: Confirm by clicking the blue Cancel Subscription button. Once confirmed, the button will turn green.

  • (Optional) Share your reason for canceling to help us improve the Ri2L platform and services.

If you canceled by mistake, you can return to this page and click Don’t Cancel Subscription to keep your current plan.

  • Please note: You will retain access to Ri2L until your subscription’s renewal date.
Comment créer une salle de classe

Step 1: Go to ri2l.org and log in to your account.

Step 2: Navigate to the School tab.

Step 3: Ensure you are in the Manage classrooms tab. Here you can:

  • Fill in class details
  • Add co-teachers (if any)
  • Add students

Step 4: Click Submit once all required information is filled out.

  • After creating your classroom, you will be able to assign books and activities to your students.

Tip: Click on Explore the Dashboard to see all available features.

How to Create Teacher Accounts

Step 1: On the navigation bar, click School.

Step 2: Go to the School Dashboard.

Step 3: Click on Manage Teachers tab.

Step 4: Click Add User.

Step 5: help.Enter the full name, username, and email address.

Step 6: Click Create Account. Teachers receive an email to verify their account.

Note: Teachers choose a password before first login.

Comment attribuer des livres

Step 1: Log in to Ri2L.

Step 2: Navigate to the School tab.

Step 3: From your list of classes, select the one you want and click Enter.

Step 4: Browse the available monolingual and bilingual books. Use filters to narrow your search.

Step 5: Click a title to open the control window. From here, you can:

  • Preview book – Read the book and view related activities.
  • Assign book – Add the title to your classroom materials.

Step 6: Click Assign to assign the book and its activities (if any) to the entire class or a specific student.

Step 7: Click Update to confirm your assignment.

Teachers

Comment se connecter pour la première fois

Step 1: Open your browser and go to ri2l.org.

Step 2: On the top navigation bar, click Log In.

Step 3: Enter your registered email address and password.

  • Optional: Check the Remember me box if you would like your browser to keep you logged in.

Step 4: Click Log In.

Step 5: As you log in, Ri2L will ask you to verify your email address by clicking on a link sent to your registered email.

  • If you did not receive the email, click on Resend Verification Email.

Step 6: Once verified, you will automatically land on the Classrooms tab. Use the top navigation bar to explore other platform features.

Tip: Change your password anytime in Profile Settings as needed.

Comment créer une salle de classe

Step 1: Go to ri2l.org and log in to your account.

Step 2: Navigate to the School tab.

Step 3: Ensure you are in the Manage classrooms tab. Here you can:

  • Fill in class details
  • Add co-teachers (if any)
  • Add students

Step 4: Click Submit once all required information is filled out.

After creating your classroom, you will be able to assign books and activities to your students.

Tip: You can edit classroom details later in Classroom Settings.

How to Create Student Accounts

Step 1: On the navigation bar, click Classrooms.

Step 2: Scroll to Create a Classroom.

Step 3: Click Add User.

Step 4: help.Enter full name, username, and password. You can chose to use the name as the password.

Note: Keep the username and the password safely. Students will need them to log in.

Step 5: Click Create Account.

Tip: You can import students in bulk using a CSV file.

Comment attribuer des livres

Step 1: Log in to Ri2L.

Step 2: Navigate to the Classrooms tab.

Step 3: From your list of classes, select the one you want and click Enter.

Step 4: Browse the available monolingual and bilingual books. Use filters to narrow your search.

Step 5: Click a title to open the control window. From here, you can:

  • Preview book – Read the book and view related activities.
  • Assign book – Add the title to your classroom materials.

Step 6: Click Assign to assign the book and its activities (if any) to the entire class or a specific student.

Step 7: Click Update to confirm your assignment.

Tip: Click Take a Tour for a step-by-step guide.

Students

Comment se connecter pour la première fois

Step 1: Use the username and password provided by your school.

Step 2: On the navigation bar, click Log In.

Tip: Change your password after first login.

How to read books and do activities

Step 1: Navigate to the Books tab on the navigation bar.

Step 2: Browse available books or use the search bar to find a specific title.

Step 3: Click on a book cover to open it.

Step 4: Use the interactive buttons inside the book to start reading or doing related activities.

Personal Users

How to Register as a Personal User

Step 1: Open your browser and go to ri2l.org.

Step 2: On the top navigation bar, click Sign Up.

Step 3: On the sign-up screen, select Personal at the top.

Step 4: Fill in your information:

  • Personal information: Full name, username, preferred email address, and password.
  • Preferred language: Arabic, English, French, German, Mandarin, Spanish.

Step 5: Review and agree to the Terms and Conditions.

Step 6: Click Register.

Note: Your account comes with a 30-day free trial with 4 books in your selected language.

Comment se connecter pour la première fois

Step 1: Open your browser and go to ri2l.org.

Step 2: On the top navigation bar, click Log In.

Step 3: Enter your registered email address and password.

Optional: Check the Remember me box if you would like your browser to keep you logged in.

Step 4: Click Log In.

Step 5: As you log in, Ri2L will ask you to verify your email address by clicking on a link sent to your registered email.

If you did not receive the email, click on Resend Verification Email.

Step 6: Once verified, you will automatically land on the Books tab. Use the top navigation bar to explore other platform features.

How to read books and do activities

Step 1: Navigate to the Books tab on the navigation bar.

Step 2: Browse available books or use the search bar to find a specific title.

Step 3: Click on a book cover to open it.

Step 4: Use the interactive buttons inside the book to start reading or doing related activities.

How to subscribe and manage your plan

Subscribe to a Plan

Step 1: Navigate to the Books tab on the navigation bar at the top of your browser window.

Step 2: Select your preferred billing option — Monthly or Annual — under the Complete Collection plan.

Step 3: Click on Purchase Plan.

Step 4: Enter your payment details when prompted.

Step 5: Click on Pay and subscribe to complete your purchase.

Use a Promo Code

Step 1: Navigate to the Books tab on the navigation bar at the top of your browser window.

Step 2: Switch to the Annual tab.

Step 3: Click on Have a promo code? link.

Step 4: Enter your promo code and click Submit.

Step 5: Once your promo code is confirmed, click on Purchase Plan to proceed to payment.

Manage Your Plan

Step 1: Navigate to the Books tab on the navigation bar at the top of your browser window.

Step 2: Click on Manage Plan.

Step 3: Update billing details, edit your payment method, view invoices, or cancel your subscription.

Tip: Always confirm changes by clicking Save or Update.

All Users

How to Edit Your Profile

Step 1: Click on your Profile icon at the top right corner.

Step 2: Select Profile Settings.

Step 3: Update your name, email, password, or language preferences.

Step 4: Click Save to confirm changes.

Questions fréquentes (FAQ)

General Questions

Q : Puis-je accéder à la plateforme depuis plusieurs appareils ?

A: Yes, your account can be used on computers, tablets, and smartphones.

Q : Je n'ai pas reçu mon mot de passe temporaire.

A: Check your spam folder or contact us at contact@calec.org.

Q : Comment ajouter un co-enseignant ?

A: In Manage Classroom, under Co-Teachers → Add Email.

For any other questions or assistance, please contact our support team at contact@calec.org. We’re here to help!